Buying & accounts
Questions about finding your next read?
Tell us what you are trying to buy, or include the email on your Bookwormit account so we can help with access and account details.
The Bookwormit desk
A real person is on the other side of the page.
Whether you are buying, selling, exchanging, or simply trying to make sense of an account detail, send us the shape of the problem. We will point you in the right direction.
Before you write
A useful subject and a little context help us find the right thread faster. Never include your password or full payment details.
We will reply to the email address you provide in the form.
How we can help
Bring us the details, not a perfect explanation.
Selling & exchanges
Something not right with a listing or exchange?
Share the listing or exchange details, what happened, and any useful order or book information. Please leave out passwords and payment details.
Safety & reports
Need to report a user or safety concern?
Use the form to flag behaviour, suspicious activity, or a concern about a transaction. Include names, links, or screenshots described in words where helpful.
What to expect
Response times can vary with enquiry volume, but we will reply as soon as we can. If your issue involves an active exchange or safety concern, say so clearly at the start of your message.
Send a note
Give us enough context to help without sending sensitive information. The form is the quickest way to put your enquiry in front of the team.
Prefer email? Write to bookwormit@polsia.io.